Hotel information

Important information for your stay at Hotel La Perla

Safe travel in Corona times
It is important to us that you spend a carefree holiday at Hotel La Perla.
In the past few weeks we have improved our safety and hygiene measures in accordance with the applicable regulations and have equipped the hotel with the utensils prescribed by the local health authorities. The health of our guests and employees is a top priority.

Current information about your next holiday in Val Gardena, security measures and current travel information can be found under the following links:

www.valgardena.it - summer
www.valgardena.it - winter  
www.suedtirol.info
Arrival and departure
Rooms are available from 3 pm at the latest on arrival day. Please send us a brief message if you expect to arrive later than 7 pm.
On the day of departure we ask you to vacate the room by 11 am.
Early birds special
For reservations of minimum 7 days, confirmed at least 4 months before arrival,
we offer a 5% discount on the room price (New Year's Eve period excluded).
Discounts for children staying in a room with their parents
- Children of less than 2 years of age pay Euro 20,00 per day
- 50% discount for children from 2 to 6
- 30 % discounts for children from 6 to 12
- 20 % discounts for children older than 12
Tourist tax
The tourist tax of Euro 2,50 per person and night is not included in the price.
Children and adolescents under 14 years of age are exempt from the tax.
Method of payment at the hotel
We accept cash, credit card or bank card.
Deposit
Your booking is confirmed once we have received a written reservation and a deposit of 30% of the total amount.
Deposits can be made by bank transfer or by credít card.
Cancellation policy winter 2021/22
To make your booking decision easier, we have relaxed the cancellation conditions for winter 2021/22:

- For cancellations up to 21 days before the booked arrival day
  you will be credited with the deposit for a future vacation with us at "La Perla".
- Cancellation from 20 to 8 days before arrival
  fees of 50% of the booked total amount will be charged.
- Cancellation 7 and less days before arrival or in case of non-arrival
  there will be a fee of 100% of the total amount booked.

And if there is a travel warning for South Tyrol on the day of arrival, the deposit paid will be refunded to you immediately,
or if you wish, it will be credited for a future stay with us at "La Perla"
Cancellation policy summer 2021
To make your booking decision easier, we have relaxed the cancellation conditions for summer 2021:

- For cancellations up to 21 days before the booked arrival day
  you will be credited with the deposit for a future vacation with us at "La Perla".
- Cancellation from 20 to 8 days before arrival
  fees of 50% of the booked total amount will be charged.
- Cancellation 7 and less days before arrival or in case of non-arrival
  there will be a fee of 100% of the total amount booked.

And if there is a travel warning for South Tyrol on the day of arrival, the deposit paid will be refunded to you immediately,
or if you wish, it will be credited for a future stay with us at "La Perla"
Travel cancellation insurance
Occasionally something can happen before the start of a trip. With our cancellation insurance you are financially covered.
Take precautions, avoid additional cancellation charges by taking out our trip cancellation insurance.  

NEW: despite pandemic status the “European Travel Insurance” provides insurance protection from May 29, 2020 in the event of illness to Covid-19.
You will find more detailed information on this courtesy here.


Dogs
Dogs are welcome at our hotel, but we please you to advise us if you bring your dog. Dogs are allowed only in a few rooms. For dogs we charge 15,00 Euro per dog and night (without food).
Outside there is a DOGTOILET for properly cleaning up after your dog. Your four-legged friends are welcome in the park in front of the dining room, at the hotel bar and on the terrace area. Please note that dogs are not allowed in the lawn in front of the swimming pools and in the dining room. However, it is possible to enjoy breakfast and dinner with your dog in our "Tyrolean Stube".
Please note, that dogs are not allowed in our "Deluxe" rooms. Any damage caused by the dog, will be charged on your invoice.
Useful tips and advice regarding the correct behaviour with your dog during your stay in Val Gardena can be found in the new brochure "Dog Info".
Here the link to the ebook Version.

 

 

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